Restaurant Management Solution

Restaurant management The management of the restaurant is one of the primary and essential matters that affect the success of the restaurant or not, and the success of the services it provides to customers in exchange for sums of money that determine the nature of the meal and its components and the quality of the food served, in addition to the luxury of the place, despite the large number of restaurants spread around the world, but some of them fail with The first three months of opening, while others ascend to the world to be linked through a chain of restaurants in many countries, and this is mostly due to the good management of the restaurant, and this is what we will talk about in this article.

How to run a restaurant
Start on solid grounds
It is not possible to rely on successful management or the inclusion of promotional plans for the restaurant only, but attention must be paid to the quality of the food provided and the quality of the service in addition to the design of the place, the good location, and the internal coordination, by arranging the seating areas, and providing the element of comfort and beauty that the customer is looking for. To eat is not the main destination for people to flock to restaurants, but rather to search for a spatial opportunity to meet loved ones and friends, and spend beautiful time with them, so the restaurant must be established based on firm and solid rules.

Employee training
All employees must be trained on how to work in the restaurant, each according to its location. The waiter must master the art of dealing with the customer, and take into account the principles of tact during the conversation, except for the way to present the dish and drinks, and the way to act in the event of a defect; For example, he accidentally spills one of the dishes on the clothes of the customers, or one of them gets into an argument with him about the bill of his table, and he is also trained about appearance and adherence to formal dress, and the rules directed to the workers in the kitchen, headed by (the chef), must be specified, in addition to the workers in the accounting department And the marketing department, and the manager receives an additional training program on how to successfully manage the restaurant.

employee motivation
It is not enough for employees to be trained, as incentives must be provided to them and their financial and job rights must be guaranteed. How can any employee excel in his work without feeling job security or ensuring that he receives his salary at the end of the month?

Edit errors
If mistakes are noticed in the work, they must be observed and amended, and be careful to avoid them in the coming times, including the decline in the quality of the food provided and the lack of interest in the cleanliness of the place, the presence of a defect in lighting, or the lack of a menu of food with the possibility of actually providing it, not to mention some related problems The nature of the employees’ dealings with each other by referring to the career ladder, which must be dealt with without the customers feeling it.

Use of modern technology
Such as the computerized work system and the introduction of the external ordering system via the Internet, in addition to providing the restaurant with cameras that are not visible, to avoid disturbing customers, in addition to good marketing for the restaurant via the Internet, especially through social networking sites.

development from time to time
It is necessary for the administration to follow a developmental plan to work in the restaurant, in terms of decoration and arrangement of interior furniture, in addition to amending the menu, providing the most distinctive atmosphere, changing work regulations and laws as well, and providing the restaurant with some service facilities; As a place to park customers' cars.