Call Center Solutions

Call Center Solutions

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Service Information

A call center is a centralized department that handles inbound and outbound calls from current and potential customers. Call centers are located either within an organization or outsourced to another company that specializes in handling calls.

Inbound call centers. An inbound call center receives calls coming into the company. ...

  • Outbound call centers. ...
  • Automated call centers. ...
  • Multichannel call centers. ...
  • Omnichannel call centers. ...
  • Virtual call centers.

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