Approval Information
Vision
To be the specialized healthcare provider of choice for every patient.
Mission
To serve society with the highest level of healthcare and best patient experience in an integrated education and research setting.
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VALUES
Accountability
We have clearly defined responsibility and accountability at all levels within the organization. This will ensure awareness and ownership of all operational responsibilities & duties, and ultimately the delivery of the highest level of healthcare.
Safety
We build our capabilities and implement necessary processes to eliminate preventable harm in KFSH&RC and become a high reliability organization (HRO) that delivers safe care.
Patient Centric
We put the needs of our patients and their families first. This revolves around involving the patients and their families in decision making, by communicating openly and honestly, and treating them with compassion, dignity, and kindness. We show them sympathy and understanding, all leading to a world class customer experience.
Excellence
We distinguish and differentiate our organization through providing outstanding clinical care and a highly satisfying patient experience. We offer healthcare providers top notch education opportunities, while pioneering in medical research.
Collaboration
We partner and collaborate with leading local, regional and international organizations to achieve world class service in clinical, research and education domains. We support the community via social responsibility activities to positively impact local community, environment, and society.
Transparency
We uphold transparency within KFSH&RC by openly sharing information and data, internally and externally, to better serve our patients and stakeholders. and to enable accountability for high quality care and outcomes.
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STRATEGIC OBJECTIVES
Deliver world class customer experience, quality and safety of care to our patients
Provide access to all who need our services
Focus on our core specialties
Be a knowledge leader, through education, research and innovation to support our goals and bring value to Saudi Arabia
Build, commission and operate the new Jeddah and Madinah Hospitals, as well as other new capital assets, consistent with our strategic objectives and resources
Transform into a financially sustainable and efficient independent not-for-profit foundation
Establish effective collaboration and communication within the organization as well as with external public and private entities
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